Help and FAQ
About Best Beauty Hair
1. Can I dye or bleach the hair?
A: Yes. usually the hair can be dyed below into blonde color #27. As a general rule, it is easier to darken the hair than to lighter the hair. We highly recommend having your hairdresser dye the extensions as you will get the results you want, coloring them yourself always poses a high risk of not coming out the shade you want. If you can not get to in a salon, always use a good quality hair dye and test a small sample first.
2. What Does The Wig Density Mean Like: 150% 180%?
A: Densities for lace wigs(full and lace front wigs)can actually start from 150% of the average hair density and usually go up to 180% of average hair density. The standard density for lace wigs is around 150% If the aim is to wear hair that looks natural any lace wig with a range of 150%-180% are often referred to as medium density full lace wigs and lace front wigs with higher densities will usually cost more due to the extra labor involved to ventilate(or weft).
3.What's the differences between Brazilian virgin hair, Peruvian virgin hair, Malaysian virgin hair and Indian virgin hair?
A: The differences are more apparent in the hair's reaction to water, heat or air drying. For longer lasting curls on any of the hair, it is recommend to roller set hair with a hair setting lotion.
Brazilian Hair is silkier and shinier in texture than Indian Hair. The Straight textures are not bone straight but tends to curly beautifully at the end. This hair holds curls very well and tends to hold curls longer than Indian Hair.
Peruvian Hair is a little coarser and thicker in texture than Indian and Brazilian hair. It blends well with normal African-American relaxed hair textures and medium Caucasian hair textures.The curly texture becomes more curly when wet or washed.
Malaysian Hair at first can appear excessively shiny but after the first 2-3 washes the shine lessens considerably to take on a more natural appearance. Curls will not loosen or drop with time but maintain their form for the entire day. No product is required to maintain the curl. Malaysian hair is also softer and silkier in texture than Indian hair.
Indian hair tends to dry into a beautiful wave which ranges from a slight wave to very wavy, although it straightens and curls very easily
About Your Order
1. How do I place an order?
Step 1. Search to get your favorite on Best Beauty Hair;
Step 2. Select the product specifications and click at "Buy Now" or "Add To Cart;
Step 3. Fill in the address information and select the shipping method and payment method, and then click the "Place Order" button;
Step 4. Go to the payment platform to complete the payment.
2. How can I track my order?
A: Log into MY ACCOUNT to view the status of your order. Track your shipment by using the tracking number provided to you once your item(s) have been shipped. You cannot track your order before it has been shipped.
If you don’t know what your tracking number is or if you’re having difficulty tracking your package, please feel free to contact our customer service for assistance.
3. How long will it take to receive my order?
A: Usually it will take 3-7 business days after your order has been shipped out. Sometimes it is faster, but sometimes it will take longer in special circumstances.
About Shipment
I can't track my order using the tracking number provided. What can I do?
A: Please contact customer service to confirm the tracking number & shipping information. You can contact us through whatsapp: +8616638661856 or message us by bestbeautyhair@outlook.com.
You may also contact the shipping carrier to confirm if the order was shipped. Sometimes the carrier can take 1-2 days to update shipping information on their website.